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Forum Discussion
hifestad
Jan 03, 2019Initiate
Heos wont connect to Orbi
Hey
I recently installed Orbi. But I can't get my heos loudspeakers to hook up. Have tried with cable, and then transfer the speakers to the wireless,.it works for a short period of time. But a...
ekhalil
Jan 03, 2019Master
1) Please avoid to connect more that one wired speaker to Orbi. Having multiple mesh speakers wired to Orbi will cause loops in your network and degrade your system.
2) If you wire one speaker then your other speakers will use the mesh wifi from the wired speaker and other speakers and will not use Orbi's wifi. Please insure that this new mesh network is operating at different radio channels than those used by Orbi.
3) Your issue can also be related to a similar Sonos issue. Please turn off "airtime fairness". You can find this parameter in >> Wireless menu >> Professional tab, and see if this will give you an improvement..
- hifestadJan 09, 2019Initiate
I have no speakers connected by cable. Want all wireless. The problem is that they "disappear" from the home network if I transfer them to wireless.
If I try to add them, they will find the network, but will not be able to transfer passwords using minijack. Occasionally gets an error message that Heosappen does not find speakers in the home network.Have tried to turn off "airtime fairness"
- ekhalilJan 09, 2019Master
hifestad wrote:
......
If I try to add them, they will find the network, but will not be able to transfer passwords using minijack. Occasionally gets an error message that Heosappen does not find speakers in the home network.......
I would then focus on the authentication part.
- Please make sure that the speakers support the authentication settings in Orbi (in >> ADVANCED >> Setup >> Wireless Setup >>. Whether it's WPA or WPA2
- Try also to try with a simpler password. Some devices don't support long passwords or special charecters in passwords.
- If you know the MAC addresses of the speakers, try to reserve IP addresses for the speakers in Orbi.