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Forum Discussion
Honewell T9 Smart Thermostat and Orbi RBR50 Router and RBS50 Satelite
Recently purchased Honewell T9 Smart Thermostat.
I connected the device successfully to my Orbi RBR50 Router network, and shows "connected to WiFi" on thermostat, but "No Internet or Cloud connectio...
I have found a solution: took me 5 min to change settings.
You will need to access your orbi via 192.168.1.1 not the orbilogin.com page
* enter user name and password you set up*
* default user: admin default pass: admin
Then follow the video tutorial link on bottom
If you have NETGEAR Orbi WiFi mesh system or any Wi-Fi mesh system and your Honeywell t9 thermostat is not connecting to your WiFi, the reason for that is WiFi mesh systems use one SSID instead of like traditional routers use two. Ex: “your SSID name 2.4ghz “ “ your SSID name 5ghz”
Instead of orbi just gives you one SSID
So. You will need to separate both frequencies. I would start with separating the 2.4ghz channel and leave the 5ghz alone. That’s what I did and it works perfect now.
* don’t worry about your WiFi password it will be stored. You just need to separate the frequencies
If you don’t know how to separate the frequencies on orbi. A guy on YouTube has a 7.5 min tutorial of how to do it. Follow each step and you will succeed.
The link to his tutorial
https://youtu.be/tEgVG8rR5o8
Also he posted a written tutorial but it’s easier for me to follow the video and pause it and type in what I need.
Good luck
You will need to access your orbi via 192.168.1.1 not the orbilogin.com page
* enter user name and password you set up*
* default user: admin default pass: admin
Then follow the video tutorial link on bottom
If you have NETGEAR Orbi WiFi mesh system or any Wi-Fi mesh system and your Honeywell t9 thermostat is not connecting to your WiFi, the reason for that is WiFi mesh systems use one SSID instead of like traditional routers use two. Ex: “your SSID name 2.4ghz “ “ your SSID name 5ghz”
Instead of orbi just gives you one SSID
So. You will need to separate both frequencies. I would start with separating the 2.4ghz channel and leave the 5ghz alone. That’s what I did and it works perfect now.
* don’t worry about your WiFi password it will be stored. You just need to separate the frequencies
If you don’t know how to separate the frequencies on orbi. A guy on YouTube has a 7.5 min tutorial of how to do it. Follow each step and you will succeed.
The link to his tutorial
https://youtu.be/tEgVG8rR5o8
Also he posted a written tutorial but it’s easier for me to follow the video and pause it and type in what I need.
Good luck
I figured this was the problem. However, I recently went back and tried to pair them both to the Orbi again (without making any adjustments to the Orbi) and now it works fine. I'm assuming one of the two (probably the thermostat) was patched to fix this. I've not had this issue with any other Wi-Fi device and the Orbi so I'm assuming it's not an insurmountable problem.
Thanks for the link on how to adjust those settings though. Will be helpful if something else comes up.
Thanks for the link on how to adjust those settings though. Will be helpful if something else comes up.
- So I have sold my orbi to a friend and went out and bought WiFi 6 netgear nighthawk but I also need a extender and thinking of getting the eax80 for $249.00 but I am worrying if I will have to tinker with settings or will there be option of leaving the 2.4 and 5ghz turned on Incase my Honeywell t9 still has issues connecting to one name SSID like when I those problems with Orbi.
My current router is the 8 stream nighthawk WiFi 6 RAX80 but also want them eax80 extender.Please don't take this the wrong way, but doesn't the sort of question belong in the Nighthawk forum?
It's sort of hard to imagine that Orbi owners would have a lot of advice to offer about how to expand a Nighthawk system.
