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Forum Discussion
Sickej
Mar 23, 2017Follower
Horrible Experience with Orbi so far!
I purchased orbi last week, and so far things have gotten off to a bad start. I dl to the latest firmware(something like 1.08) right when i bought it last week. I'm not sure if i have a bad unit, b...
DarrenM
Mar 27, 2017Sr. NETGEAR Moderator
Hello sickej
1. Are you saying it loses all internet connect even over wired connection or are you saying only wireless?
2. What settings are you changing when it loses connection? some settings require the router to reboot.
3. Sounds like the time setting is off by a timezone if its off by a hour.
And if you believe the the unit may be defective I would suggest contacting our support since the unit will be under warranty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM