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Forum Discussion
entyrion
Apr 15, 2019Aspirant
How can I disable Netgear analytics on Orbi RBR50?
For my Orbi RBR50 system, FW v2.3.1.44, I am trying to disable the Netgear Analytics functionality, but cannot find the opt-out controls. The instructions at https://kb.netgear.com/000038661/ow-do-I-...
- Apr 24, 2019
Hi All,
I have checked this with the team, the router analytics data collection on Orbi is enabled and no option to turn it off. This router capability will allow us to get certain technical data that will surely help us improve our products. The collected data are secured and confidential. Please check this KB link: https://kb.netgear.com/000038665/What-is-router-analytics-data-collection-for-my-NETGEAR-router
Regards,
Blanca
Community Team
entyrion
Apr 15, 2019Aspirant
Thanks for your responses. I'm not personally super concerned about FW auto-updates, but rather analytics data collection. I do know that that Nighthawk has been explicitly confirmed to perform data collection (https://kb.netgear.com/000038665/What-is-router-analytics-data-collection-for-my-NETGEAR-router), but is there any confirmation that the Orbi does *not*? The link in my original post seems to imply that the Orbi also performs these analytics....
CrimpOn
Apr 15, 2019Guru - Experienced User
entyrion wrote:
Thanks for your responses. I'm not personally super concerned about FW auto-updates, but rather analytics data collection. I do know that that Nighthawk has been explicitly confirmed to perform data collection (https://kb.netgear.com/000038665/What-is-router-analytics-data-collection-for-my-NETGEAR-router), but is there any confirmation that the Orbi does *not*? The link in my original post seems to imply that the Orbi also performs these analytics....
Looking at the Netgear page again, there is a note on the side sayiing "This article applies to" which lists the Orbi RBR models. Very strange.
I dumped the Orbi parameters which have "netgear.com" in them and used nslookup to find the associated IP addresses:
failover_detect_dns=www.netgear.com
miniupnp_modeldescription=http://www.netgear.com/home/products/wirelessrouters
miniupnp_modelurl=http://www.netgear.com/orbi
13.33.231.13, 13.33.231.94, 13.33.231.117, 13.33.231.98
ntpserver1=time-g.netgear.com
ntpserver2=time-h.netgear.com
209.249.181.91, 209.249.181.81
genie_remote_url=https://genieremote.netgear.com/genie-remote/claimDevice
52.24.9.226
leafp2p_remote_url=http://peernetwork.netgear.com/peernetwork/services/LeafNetsWebServiceV2
54.177.185.204
base_upgrade_url=https://http.fw.updates1.netgear.com/rbr50
fw_download_url=https://http.fw.updates1.netgear.com/rbr50/ww
last_fw_upgrade_url=https://http.fw.updates1.netgear.com/rbr50/V2.3.1/ww
104.69.65.243
readycloud_upload_url=https://readycloud.netgear.com/directio
readycloud_hook_url=https://readycloud.netgear.com/device/hook
readycloud_fetch_url=https://readycloud.netgear.com/device/entry
13.33.231.30, 13.33.231.42, 13.33.231.95, 13.33.231.96
leafp2p_replication_url=https://readyshare.netgear.com/device/entry
leafp2p_replication_hook_url=https://readyshare.netgear.com/device/hook
206.16.42.160
It's pretty obvious what some of these IP's are for (network time, updates, etc.) I do not see one that screams out "Analytics", but then I also am not certain what the others mean exactly.
This discussion sort of screams out for a "Netgear Person".