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Forum Discussion
entyrion
Apr 15, 2019Aspirant
How can I disable Netgear analytics on Orbi RBR50?
For my Orbi RBR50 system, FW v2.3.1.44, I am trying to disable the Netgear Analytics functionality, but cannot find the opt-out controls. The instructions at https://kb.netgear.com/000038661/ow-do-I-...
- Apr 24, 2019
Hi All,
I have checked this with the team, the router analytics data collection on Orbi is enabled and no option to turn it off. This router capability will allow us to get certain technical data that will surely help us improve our products. The collected data are secured and confidential. Please check this KB link: https://kb.netgear.com/000038665/What-is-router-analytics-data-collection-for-my-NETGEAR-router
Regards,
Blanca
Community Team
Blanca_O
Apr 24, 2019NETGEAR Employee Retired
Hi All,
I have checked this with the team, the router analytics data collection on Orbi is enabled and no option to turn it off. This router capability will allow us to get certain technical data that will surely help us improve our products. The collected data are secured and confidential. Please check this KB link: https://kb.netgear.com/000038665/What-is-router-analytics-data-collection-for-my-NETGEAR-router
Regards,
Blanca
Community Team
CrimpOn
Apr 24, 2019Guru - Experienced User
Thanks for checking. I hope you were able to impress upon "the team" (1) somebody should update Netgear's web site to indicate that Nighthawk and Orbi routers collect anlytics, and (2) it does not seem reasonable that Nighthawk users have the option to disable data collection but Orbi users do not. It is one checkbox on a menu. How hard can that be?