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Forum Discussion
How can I track how often my Orbi RBR50 satellite disconnects?
I am having trouble with my Orbi RBR50 satellite disconnecting. How can I log how often this happens for fault finding? Thanks
Will the logs track every time that the satellite reconnects it's wireless connection?
I am just trying to confirm whether I am getting a contant wifi connect to the satellite. When I look at the orbi app on my phone the satellite link is often red. I am trying to identify if there is a pattern to the drop-outs.
Have a look at the logs and see if you notice a disconnect or reconnect from the MAC address from the RBS.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Some things to try:
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).