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Forum Discussion
How do i connect an allowed device showing on the access control page as not currently connected.
I connected my new Orbi RBR50 system with two satellites yesterday. I have been to the Access Control page and turned on Access Control. There are 13 wired devices "Allowed," but in the list under...
Hello Anklejve
In the access control you want to click the arrow beside View list of allowed devices not currently connected to the network and then click add and add the mac address of the devices you need on the network.
DarrenM
Thanks for the answer, but I tried that. I get a small window that says the is a duplicate MAC address. I click OK and am back to the list of approved devices not connected to the network.
you may want to disable access control connect the phone and then enable it again.
DarrenM
Thanks, DarrenM. I tried that several times. Any other ideas?
You are not alone. I have tried all the suggestions on this thread and get the same "Duplicate MAC Address" dialogue window.
Only thing I can think of is the router has already detected the MAC address and thinks you are trying to add it as a duplicate.
I would like to enable access control but can't until this gets straighted out.