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Forum Discussion
Bagpiperob
Sep 26, 2020Aspirant
How do I connect RBK13 and whole Home hub 3000??
I have Bell Canada Whole Home 3000, and I'm trying to connect the ORBI RBK13-100CNS. Can anyone help with this?
CrimpOn
Sep 27, 2020Guru - Experienced User
I searched (and searched) the Bell Canada Home Hub 3000 web information and never found a picture of the back side of the box, where there should be an ethernet port that the Orbi would connect to. Can you provide a picture of the back side?
Bagpiperob
Sep 27, 2020Aspirant
ports are on the side on mine.
- FURRYe38Sep 27, 2020Guru - Experienced User
If the ISP modem has a built in router and wifi, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Bagpiperob wrote:ports are on the side on mine.