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Forum Discussion
How do I get a RMA
I have a Orbi AC1200 mesh router that no longer works. I can't get an RMA because it says I don't have support. The router is still under warranty. Tony
Head to https://my.netgear.com/ where you see all your registered Netgear devices.
Pick the device in question, for example ....
Find your warranty and support entitlements (very different remaining days!), and follow the [Request Hardware Support]. Provide some brief information about the issue, attach some graphics or files if available. Can't be easier and customer friendly.