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Forum Discussion
blasmazzeo
May 09, 2020Tutor
How do I Reset Orbi as Access Point
The root issue is that I have not been able to connect to my wireless printer from my windows 10 desktop for a several weeks. My destop is having connection issues with the devices attached to the O...
- May 10, 2020
I reset the Orbi to be an access point. I temporarily lost access to the printer and music server but restarting the Orbi and the PC fixed that.
(It looked like the Orbi automatically restarted when the change was made, but apparently that was not the case.)
We will see if the issue with internet access re-occurs again. Maybe this has solved the problem. Thanks for all your advice. (This is better than waiting days for a response from Netgear.) I will let you know tomorrow if this solution worked.
plemans
May 09, 2020Guru - Experienced User
Orbi can't be changed to access point mode from the app. It needs to be done from the browser.
If the orbi isn't in AP mode right now, simply disconnect the orbi from the att router, leave the pc connected to orbi, and simple reboot both. The pc should pull an ip address from orbi and you should be able to log into it using that. then switch it to AP mode and reconnect it to the att device.
- plemansMay 09, 2020Guru - Experienced User
- blasmazzeoMay 09, 2020Tutor
I tried rewiring the ethernet cables as you suggested and that did the trick. I plugged the desktop into the Orbi and left the Orbi connected into the wired router and was then able to access both the Orbi wireless devices and the internet with the desktop.
For some reason, the devices connected to the back of the ATT router can acess the internet but not each other. There must be either a firewall preventing that or a network needs to be setup in windows. Good luck trying to get that information from AT&T. If the automated answering system does not hang up on you (it uses covid-19 as the excuse) you end up speaking to a tech after waiting an hour that does not know what to do because it's not in his script. It was an ATT tech that had me move my ethernet connections from an ethernet switch to the back of the router after which I lost the ethernet connection to the Orbi.
It reminds me of the running joke on John Oliver where people in developing countries feel sorry for us because we have ATT.
If any one knows who to get the ethernet devices plugged into the router to talk to each other, it would be helpful.
- plemansMay 09, 2020Guru - Experienced User
If you get it setup and wired properly:
ATT modem\router-----orbi (ap mode)---Devices
|
|
Devices
then reboot the (not reset) the whole network and devices. This will ensure they're all on the same subnet.
Also, make sure all your windows devices are setup on a "private" connection and not set to "public"
that should allow them to "see" each other.
- blasmazzeoMay 09, 2020Tutor
That solution would make sense except my Orbi has only 2 ethernet ports. Would need 4 to hookup all my wired devices.
- Mikey94025May 09, 2020Hero
blasmazzeo wrote:For some reason, the devices connected to the back of the ATT router can acess the internet but not each other.
...
If any one knows who to get the ethernet devices plugged into the router to talk to each other, it would be helpful.
Do you really need to connect those devices to the ATT router instead of your Orbi? Your home network would be much simpler if you just connect everything to the Orbi and only have one device connected to the ATT router, the Orbi.
- blasmazzeoMay 09, 2020Tutor
My Orbi has two ethernet ports otherwise I would do that. Before moving the cables to the router, I had them connected to an netgear ethernet switch. ATT tech thought that was contributing to the problem of being able to resolve websites when the browser was first lauched.