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Forum Discussion
Mayhugh1
Feb 08, 2018Apprentice
How does one tell if dropouts are due to the Orbi or the ISP?
The lease time between my router and my ISP's modem is 28 days, but I see short dropouts (less than a minute) every day or so. The Orbi statistics show the Orbi stays up continuously through these, but unless I happen to be using the Internet at the time it happens, the only way I know something happened is from the age of the lease in the Orbi statistics. Is there anyway to tell if these dropouts are due to the Orbi or the ISP's modem?
1 Reply
- t_kLuminary
Mayhugh1
It's absolutely the Orbi's and not your ISP. Everyone using the Orbi for long periods of time in a day runs into this.
You can confirm this by changing the MAC address of any system experiencing a temporary cut out.
I've explained it in more detail in my post here.
If you want stability in your wifi, you have to chose a different system.