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Forum Discussion

yoyolen's avatar
yoyolen
Follower
Jun 14, 2019

How to change the email address for logging in to my Orbi account?

My son set up the Orbi routers and account with his email and password. How do I change it to my email and password? Thank you! 
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 16, 2019

Hi yoyolen

 

Welcome to NETGEAR Community!

 

Please PM me your name and device serial number. 


Regards, 
Blanca 
Community Team

 

  • Charity's avatar
    Charity
    Aspirant
    Jul 04, 2019
    My step son set up my Orbi with his email and password also, o I can’t set up security or parental controls!
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jul 04, 2019

      Please contact NG support.

      Blanca_O 

      Charity wrote:
      My step son set up my Orbi with his email and password also, o I can’t set up security or parental controls!

       

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jul 04, 2019

      Hi Charity

       

      Please message me with your name, preferred email address and device serial number. 

       

      Regards, 
      Blanca 
      Community Team