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twinenginegirl's avatar
Feb 22, 2018
Solved

How to clear malware from Orbi Satellite Router? Help?

So I'm not great on networking, but my antivirus software shows one of my Orbi Satellites making a arp cache poisoning attack.  I have no clue how to address this.  Confirmed it was this particular satellite via MAC address and confirmed that I have the most updated firmware.

 

Any help appreciated!  TIA!

ORBI Satellite

Router Firmware Version 2.1.2.18

RB540 Mini Satellite

  • FURRYe38's avatar
    FURRYe38
    Feb 23, 2018

    I would do a scan of any PCs connected to the system. Use both anti malware and "MalwareBytes". You may find something. 

    Besure to empty ALL browser caches as well. 

     

    Also I would disconnect any PC that maybe compromised and see if the Eset software still detects problems or not. I presume it may not. 

     

3 Replies

  • What Anti virus software are you using? Maybe falsly reporting this event.

     

    Malware doesn't reside on routers and extenders...

    • twinenginegirl's avatar
      twinenginegirl
      Aspirant

      Thanks for letting me know.  Using Eset Smart Security as it is the best I have found.  So I suppose my next step is to look at that particular satellite and see which computers reside on it, that it can be sending?  It is Windows only, as it isn't affecting my Macs.  I have sometihng I think is malware on one of my computers, and trying to clean that (although software said it wasn't a virus, it was behaving like one. A .pdf that is named close to another .pdf I have, and is 10x the size of that one.  Can't be moved or deleted because it is in use even with every browser and Adobe process stopped.)

      • FURRYe38's avatar
        FURRYe38
        Guru

        I would do a scan of any PCs connected to the system. Use both anti malware and "MalwareBytes". You may find something. 

        Besure to empty ALL browser caches as well. 

         

        Also I would disconnect any PC that maybe compromised and see if the Eset software still detects problems or not. I presume it may not.