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Forum Discussion
fchahua
May 19, 2020Follower
How to connect to 2.4GHz devices to the orbi
I have bought a HeimVision 1080P Security Camera HM203 UG WiFi Home Indoor Camera with smartphone app which only connects to a 2.4ghz but it's connecting to my ORBI which it should connect to both 2....
moirnas
Aug 26, 2022Aspirant
fchahua wrote:I have bought a HeimVision 1080P Security Camera HM203 UG WiFi Home Indoor Camera with smartphone app which only connects to a 2.4ghz but it's connecting to my ORBI which it should connect to both 2.4 GHz and 5 Ghz. What steps do I need to take to connect them together?
Thanks for asking, I am sure you have alot of other stuff to do, but i really want to know what is the best solution you still have found. Thanks
CrimpOn
Aug 26, 2022Guru - Experienced User
This camera supports only the 2.4G WiFi frequency. It cannot possibly connect to any 5G WiFi anywhere. (ever)
See the product web page here:https://www.heimvision.com/products/heimvision-hm203-1080p-wifi-home-indoor-camera-with-smart-night-vision
When you go through the setup process, be assured that it is connecting to the router at 2.4G. That is all it is capable of doing.
Nothing needs to be done to the router.