NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

slipsibm's avatar
slipsibm
Aspirant
Mar 25, 2019

How to disable / deactivate Armor on RBR50?

I upgraded my RBR50 router to 2.3.1.32 and then 2.3.1.44. Since the upgrade to 2.3.1.32, I have been experiencing frequent loss of Internet access. Before I downgrade back to 2.2.1.210, I wanted to try and deactivate Armor but can't find an option to do this to see if that is the problem. How do Disable Armor? 

Anyone else losing Internet access? 

2 Replies

  • What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    I would factory reset and setup from scratch if you haven't already. You can try not enabling Armor at this point, do a back up configuration to file, then give it one more try to see if the reset fixes anything...if not, re-apply the back up config from file. 


    slipsibm wrote:

    I upgraded my RBR50 router to 2.3.1.32 and then 2.3.1.44. Since the upgrade to 2.3.1.32, I have been experiencing frequent loss of Internet access. Before I downgrade back to 2.2.1.210, I wanted to try and deactivate Armor but can't find an option to do this to see if that is the problem. How do Disable Armor? 

    Anyone else losing Internet access? 


     

  • I would also reboot ALL equipment starting at your modem and work my way down to see if that makes any difference.

     

    Make sure you leave power off for a few minutes and remove any batteries before cranking back up.