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Forum Discussion
RossBev
Dec 28, 2017Follower
HOW TO DISABLE 5G TEMPORARILY ON ORBI ROUTER
HELLO, I own an Orbi system and recently obtained a Personal Weather station that does direct uploads to various weather sites online. The weather station will only connect to Wi-Fi via a 2.4GHZ sys...
vr12
Jan 19, 2019Tutor
We have an ORBI RBK50. We had 3 Amazon Echos and a variety of smart switches hooked up and working fine. At some poin there was a software upgrade with the Orbi and suddenly none of the 2.4ghz devices will show up. People in this forum keep reminding users with th is question that the system is automatic and will switch to 2.4ghz automatically, which is great - except you need to connect to the Orbi first and none of the 2.4ghz devices we have that use Smart Life work. This includes 6 smart switches from 3 different manufacturers - including Amazon.
This thread starts with suggestions on how to hack the Orbi to temporarily turn off the 5ghz radio so the other devices can connect but we are hoping a more resonable solution to the problem has been developed by the fine technical support staff at Netgear. We cant be the only users having an issue like this.
Keyword 2.4ghz
Turn off 5ghz
smartplug support
ajlabora
Jan 22, 2019Aspirant
Just look for my methodology. It is straight forward. Go to the advanced settings.
I havent' seen the new app update. Maybe easier.
Good luck.