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Forum Discussion
RossBev
Dec 27, 2017Follower
HOW TO DISABLE 5G TEMPORARILY ON ORBI ROUTER
HELLO, I own an Orbi system and recently obtained a Personal Weather station that does direct uploads to various weather sites online. The weather station will only connect to Wi-Fi via a 2.4GHZ sys...
Rhostam
Mar 13, 2019Aspirant
As of 20190313 with Router Firmware Version V2.2.1.210, this "fix" works. Thanks again for summarizing all of the relevant contributions in one spot.
Ozmeister2019
May 20, 2019Tutor
Hi all, thanks for the information shared here. I know this is a few months old but just thought I’d share my findings. I needed to connect my Nest Protect(s) as well as a weather station to my Orbi RBR50 (FW V2.3.1.60), for which for I needed my iPhone to be on the 2.4Ghz Wi-Fi channel.
I found the easiest way to achieve this is to "hide" rather than turn off the 5Ghz channel.(In the absence of anything to easily turn it off)
1)Power off the Satellite.
2)Go into the routers web browser GUI -> Advanced Wireless Settings and then untick Broadcast SSID and WMM for the 5Ghz channel and click Apply.
3)Then go to your iPhone and Wi-Fi settings and click "forget this network", it should then disconnect.(Not sure how to perform "forget this network" on other devices but I assume it's just as easy)
4)Reconnect to your Wi-Fi using the SSID that is now only being broadcast on the 2.4 channel and voila it will have connected to the 2.4Ghz channel.
Afterwards just re tick the options shown in the above screen shot.
Hope someone will find this useful.
- FURRYe38May 20, 2019Guru - Experienced User
Glad the hide the 5Ghz SSID broadcast help you.
Enjoy. :smileywink:
- AguillonJun 23, 2019Aspirant
Gents, I can't thank you enough for the invaluable tips in this thread.
I had just installed a RBK23 at my friend's house but she was getting the dreaded Smart Life app error message "Only 2.4ghz Wi-fi networks are supported" when attempting to set-up her wifi porch lights via the app.
Long story short: got into the Orbi debug page and set up Telnet. Ran IPConfig to find out the router IP address, called it up with PuTTy which I had just installed for that very purpose.
Router responded straight away, asking for username and password.
Copied the Telnet string text and pasted it into PuTTy (little trick here: the Paste command is simply a right click into the PuTTy window).
Presto: a countdown started running and during the 600 seconds I had specified we were able to setup the wifi lights beautifully.
Again, thanks to all of you guys in that thread who have contributed. Absolute life savers the lot of you.
- FURRYe38Jun 23, 2019Guru - Experienced User
Next time, you can easy disable the 5Ghz radio by disabling the 5Ghz SSID broadcast temporarily by taking out the check mark for the 5ghz SSID broadcast Under Advanced Tab/Advanced Settings/Wireless Settings. Once you have the 2.4Ghz devices setup and running, just recheck the enable 5Ghz SSID broadcast.
Enjoy.
Aguillon wrote:Gents, I can't thank you enough for the invaluable tips in this thread.
I had just installed a RBK23 at my friend's house but she was getting the dreaded Smart Life app error message "Only 2.4ghz Wi-fi networks are supported" when attempting to set-up her wifi porch lights via the app.
Long story short: got into the Orbi debug page and set up Telnet. Ran IPConfig to find out the router IP address, called it up with PuTTy which I had just installed for that very purpose.
Router responded straight away, asking for username and password.
Copied the Telnet string text and pasted it into PuTTy (little trick here: the Paste command is simply a right click into the PuTTy window).
Presto: a countdown started running and during the 600 seconds I had specified we were able to setup the wifi lights beautifully.
Again, thanks to all of you guys in that thread who have contributed. Absolute life savers the lot of you.
- AguillonJun 23, 2019Aspirant
Yes noted on your solution - I hadn't scrolled to the very last page before I enthusiastically started down the telnet route.
This being said, the geek in me got a massive kick out of going full blown Telnet onto an Orbi. Good fun to get reminded that beneath that polished exterior and web interface, it still talks the same language your 56k modem did 20 years ago...
- FURRYe38Jun 23, 2019Guru - Experienced User
Maybe however separation of SSIDs isn't officially supported. Disabling of either radio is. The Orbi works as intended. Remember it's the Mfrs of these 2.4Ghz IoT devices and there setup software that is the problem and doesn't allow for setup devices to be on either frequency since both are on the same network techincallly. These Mfrs need to update there setup software so that the setup device can be on either frequency.