NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RossBev
Dec 28, 2017Follower
HOW TO DISABLE 5G TEMPORARILY ON ORBI ROUTER
HELLO, I own an Orbi system and recently obtained a Personal Weather station that does direct uploads to various weather sites online. The weather station will only connect to Wi-Fi via a 2.4GHZ sys...
FirstKen
Jan 28, 2020Star
FURRY, the problem is disabling the 5g on the SSID. I've seen it posted here that with older Orbis it was an easy task but Netgear in their infinate wisdom removed that option with the newer units. That's what I spent over an hour on the phone with Netgear tech support yesterday trying to do. Their tech fdidn't even know how to disable 5g and fiinally gave up, and said that the weather station wasn't their (Netgears) product and I'd have to get the solution from La Crosse. I havo no idea how to disable the radios on an iPhone or iPad. I can "forget this network", reboot the phone, and reconnect to the network, but other than that you lost me when it comes to disabling the radios on a phone or iPad. guzzijason suggested a solution (second post on this thread) that several other people here have tried and it seems to work so I may try that a little later, when I have a little more time. Right now I'm a little squeezed for time.
email2rick
Jan 28, 2020Aspirant
I went through this and found a nice soluton. I worked with LaCrosse last fall. It turns out that they are providing *free* 2.4 Ghz wifi extenders. If you use one of those, you'll be able to connect your LaCrosse to your internet. Don't know if they're still doing this, but it's worth a shot. One more trick, and it sounds crazy but someone else I know did it, is to wrap your orbis in aluminium foil. The 5G signal won't get thru but the 2.4 (since it's more capable of penetrating the foil) will. then you can connect to it.
- FURRYe38Jan 28, 2020Guru - Experienced User
Would be no reason to wrap Orbi in foil since these devices only see 2.4Ghz and never see 5Ghz.
- FirstKenJan 29, 2020Star
Been there done that. That's where the Netgear Tech started yesterday, after all of that out of the 14 peripherals that are connected to my network only one switced to 2.4Ghz, and ironically it was the smart TV that's the closest to the Orbi router. Everything else remained connected to the 5Ghz band. There just doesn't seem to be any easy way to disable the 5Ghz band. I think guzzijason may have the only solution, at least so far it's the only one here that seems too have worked for anyone.
- FirstKenJan 29, 2020Star
email2rick, thanks for the reply. I don't know if you've read this entire thread, but a ways back I posted that I've tried for a week to get in touch with La Crosse, two phone calls with extensive hold times and then both times it finally told me to leave a message and they "WILL" return my call. So I left then two messages, I've heard NOTHING from them, I started a week ago, and I have now sent them two emails in addition, and again, nothing. So while the extender idea from La Crosse tells me that they are well aware of the issue the fact that they will not reply to any form of communication also tells me that they aren't concerned with supporting their products.
- FURRYe38Jan 29, 2020Guru - Experienced User
When you disable the 5G band those that were left still connected to the 5G band will remain connected until there wifi radios are disabled or they are rebooted. Reason for disabling the wifi radios on the iphone or ipad then back on.
Hopefully the suggestion will work for you.
Good Luck.
FirstKen wrote:Been there done that. That's where the Netgear Tech started yesterday, after all of that out of the 14 peripherals that are connected to my network only one switced to 2.4Ghz, and ironically it was the smart TV that's the closest to the Orbi router. Everything else remained connected to the 5Ghz band. There just doesn't seem to be any easy way to disable the 5Ghz band. I think guzzijason may have the only solution, at least so far it's the only one here that seems too have worked for anyone.