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Forum Discussion

Jwardhana's avatar
Jwardhana
Aspirant
Feb 15, 2020

How to disable auto-update firmware | is KKBox still available in latest firmware update?

Hi,   I have RBK50V package, Orbi router (RBR50 firmware V2.5.1.8) with Orbi voice satellite (RBS40V firmware V2.3.6.4). I would like to make music service provider KKBox available for my Orbi Voic...
Jwardhana's avatar
Jwardhana
Aspirant
Feb 19, 2020

Hi Blanca,

Thanks for getting back. If it is available, is it meant to show up in the Orbi app? Because it is not showing up.

 

Regards,

 

Jimmy

 

 

 

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Feb 20, 2020

Hi Jwardhana

 

KKBOX service is only available to users in Taiwan, HongKong, Macao, Japan, Singapore and Malaysia. May I please know your location/country? I'll check this with the team. 

 

Regards,
Blanca
Community Team

  • Jwardhana's avatar
    Jwardhana
    Aspirant
    Feb 20, 2020
    Hi Blanca, I’m currently located in Macao. KKBox is available for download from the Apple App Store, but some reason it is not showing in the Orbi app.

    Regards,

    Jimmy
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Feb 21, 2020

      Blanca_O 

      Jwardhana wrote:
      Hi Blanca, I’m currently located in Macao. KKBox is available for download from the Apple App Store, but some reason it is not showing in the Orbi app.

      Regards,

      Jimmy