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ekstam1105's avatar
ekstam1105
Aspirant
Aug 28, 2019

How to find manufacture year of the ORBI Router

 

I have puchased a new Router (RBK50) from Amazon and as per Netgear Technical team, it was manufactured 2016 and refurbished. Amazon is saying that it is a new router. I have connection issues and Technical support team has advised to change the router. Is there a way to find the the manufacture year and whether it is new or refurbished?

2 Replies

    • CrimpOn's avatar
      CrimpOn
      Guru

      The serial number almost certainly lets Netgear know when it was manufactured.  Nothing visible to the user.