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Forum Discussion
How to prevent 'wired' backhaul via Sonos
I have the same issue. This has caused me weeks of broken functionality. 20 Sonos speakers, AC3000 Orbi with 3 satellites. Could managed switches with a VLAN for Sonos solve it? Why is this happening...
I spent 30 hours trying to avoid resetting my Sonos system, with 2 calls to Sonos, and ultimately I spent 2.5 hours resetting every speaker, adding Alexa AND Sonos voice control, configuring Alexa (speak faster), and adding each to HomeKit again. All that in 2.5 hours and then it worked flawlessly. Before, it was a mess. They say don't reset your system as a troubleshooting step. Well it 100% fixed the issues I was having.
Before this I set it all like Sonos suggested, one plugged in, the rest on wifi. I hit play everywhere. The music (MUSIC! -- not even HDMI) was da. da. di. de. da....cut in and out and out and in. Why doesn't Sonos inform the user when any speakers drop a millisecond of audio data? Why do I have to hear it to know?
So the out of the box configuration is a disgrace and does not work. I only have a smaller place too so it's not like the distances were too much. After a full reset and relying heavily on the Orbi 1.8gbps backhaul, I am able to play everything everywhere and hear the FIRST CHORD strike. Before each zone would take 2-20 seconds to start playing A LOSSY audio file!!! Don't even get me started on how atrocious realtime HDMI audio playing to other zones was. Unusable past 2-3 zones.
To be clear: Orbi AC3000 -- which I bought right when it came out back in like 2016 -- was a LIFE SAVER. This product gave me the first solid wifi that I needed critically for all my smart home devices. It gives Sonos a boost that it desperately needs in homes that don't have Ethernet in the walls.
Glad to know that the issue is now fixed!
It's not, I just can't have Sonos with wifi on plugged into 2 mesh nodes. Only one plugged in with wifi on, and all you want plugged in with wifi off. A proper solution would be great. Maybe it's something fundamental with the protocols that can't be fixed. Something as simple as FORCING Orbi to use it's 5Ghz wireless backhaul and disabling the potential "wired" mechanism with a checkbox would help. Just don't allow the device to switch over to "wired" in the status panel.
