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Forum Discussion
Retired_Member
Aug 22, 2018How to reach a human at Netgear
As with so many companies after they have your money, they make it nearly impossible to contact them, and of course calling is truly impossible. I simply want to stop receiving Orbi emails to my old ...
Wisecelt
Aug 22, 2018Aspirant
Can't sign in on my orbi sign in page as ADMIN becasue it doersnt recognize my password or my security question responses and I cannot contact anyone to get this resolved so I can download the latest software update for my RBR50 Wi-Fi system. Of course it is imposible to get human contact at Netgear.
FURRYe38
Aug 22, 2018Guru - Experienced User
You need to factory reset the RBR router with a wired PC connected to the router and walk thru the setup wizard and this time, write down all pertinent information for safe keeping.
Wisecelt wrote:
Can't sign in on my orbi sign in page as ADMIN becasue it doersnt recognize my password or my security question responses and I cannot contact anyone to get this resolved so I can download the latest software update for my RBR50 Wi-Fi system. Of course it is imposible to get human contact at Netgear.