Forum Discussion

taohat's avatar
taohat
Star
Jun 07, 2018
Solved

how to remove an inactive orbi system from orbi app

I am using orbi app version 2.2 on ios. For remote management, two orbi systems are showing up. One was an inactive one that was already returned a while ago. How can it be removed?    
Troubleshooting
  • ekhalil's avatar
    ekhalil
    Jan 18, 2019
    I updated my Orbi app (IOS) today to a new SW (2.2.10.6). In this new software it's possible to remove a system from the list of products. Please try that. Thank you Netgear!
taohat's avatar
taohat
Star
Jan 18, 2019

yes! confirmed it worked! finally...

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 18, 2019

Select the 3 dots on the upper right hand corner for the system you want to remove then select Remove Devoce.