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Forum Discussion
How to restrict Guest network to 2.4 Ghz?
I would like to create a Guest network with 2.4 GHz band ONLY. This is to allow products from WYZE to connect (cameras, power switches, robot vacuum cleaner). (With a tri-band network, they fail to c...
I have three Wyze cameras connected to my (older) Orbi. Opened Wyze app. Selected Orbi WiFi SSID. Entered password. App created QR code that the camera looked at, and... On Line. After the first camera, the app remembered credentials and it went even faster.
Also have Wyze plug that set up easily.
With Wyze:
- There is no need to create a special 2.4G only WiFi.
- The Wyze app works fine on Orbi.
Is the question in anticipation of a problem, or because of a problem?
Because of a problem. I have 9 WYZE cams working, and a Robo vacuum that required me to set up a 'secured' guest network (with password). Now two WYZE walk outlet/switches don't work because this year they require (I'm told by the WYZE Wizards) 2.4 Ghz-only networks. Am I getting a WYZE runaround? The sockets worked last holiday season to control the wreath spotlights, etc.
ChuckMoose wrote:
Because of a problem. I have 9 WYZE cams working, and a Robo vacuum that required me to set up a 'secured' guest network (with password). Now two WYZE walk outlet/switches don't work because this year they require (I'm told by the WYZE Wizards) 2.4 Ghz-only networks. Am I getting a WYZE runaround? The sockets worked last holiday season to control the wreath spotlights, etc.
This sounds like a trainee who is making the same beginner mistakes that many users do, "Requires 2.4G" does not mean the same as "Will not work if there is AM Radio, 5G WiFi, Sun Spots, or... anything else around). It just means the device can detect and connect only to 2.4G WiFi, and Orbi provides 2.4G WiFi, just as it did last year.
When there were so many questions about smart plugs, every time someone said one wouldn't work, I bought one from Amazon and tried it. I can get my Wyze plugs out and hook them up again.
Are you using the indoor or outdoor Wyze plug? Amazon says it will take until Dec 21 for me to get one of those. (Honestly, I cannot imagine the indoor and outdoor products having different electronics.)
Maybe it would help to provide more detail about the problem.
For example, were the Wyze plugs simply put away until this season, and not 'reset'?
Has the WiFi SSID/password changed since last season? (Every time I upgrade WiFi, I give the new system exactly the same SSID/password as the one being replaced. Avoids having to go around and reconfigure my devices. Plus, I can "go back' just by plugging in the old WiFi router.)
It's two successive WYZE 'trainees' who are making the same mistake, and telling me the devices require a 'secured (password-protected) 2.4 GHz network. I'd already set one up to accommodate their robot vacuum I bought this summer.
My two 'indoor' plugs both worked last year (to control holiday lights) before summer lightning took out my (unsecured) Apple Time Capsule router; now I have a new Orbi RBR750 Mesh system. The two WYZE plugs wouldn't re-connect this December (looking for a formerly unsecured and since renamed network). So I've been trying to re-set them up, afresh.
The WYZE wizard even suggested I move farther away from my router so their device would choose the (then) stronger 2.4 signal over the other bands. (Didn't work.)
My nine WYZE cams all work, although some are flaky and occasionally lose connection.
I appreciate this discussion and speculation. I'm thinking WYZE staff coders (and tech support) need help.