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Forum Discussion
douglasw
Mar 16, 2018Guide
HP4050 IP-based laser printer stopped working after Orbi upgrade
So - totally thrilled with the new WiFi coverage and speeds throughout the house, BUT, our workhorse HP 4050 can no longer be printed to from any of our Mac systems! The printer was initially set...
- Mar 16, 2018
Is the Macs and printer all using the same 192.168 Ip address pool strings?
The 192.168.1.250 IP address set ON the printer or the router? If this is a static IP address, it should be set ON the printer.
Ensure you set up any Static IP addresses ON the printer correctly. You also need Gateway and Subnet Mask IP addresses as well.
Istead of using the LDP, try using the IP/HP Print socket option on the Macs. Does the printer show up in the deault add pritner window which say Bonjour?
FURRYe38
Mar 16, 2018Guru - Experienced User
Is the Macs and printer all using the same 192.168 Ip address pool strings?
The 192.168.1.250 IP address set ON the printer or the router? If this is a static IP address, it should be set ON the printer.
Ensure you set up any Static IP addresses ON the printer correctly. You also need Gateway and Subnet Mask IP addresses as well.
Istead of using the LDP, try using the IP/HP Print socket option on the Macs. Does the printer show up in the deault add pritner window which say Bonjour?
- douglaswMar 16, 2018Guide
1) Yes, Mac and printer is all using same 192.168 IP address pool string.
2) Yes, IP set on the printer
3) Didn't do anything with gateway or Subnet mask since it wasn't required when we had Apple Airports serving the wifi. You are AWESOME! Thank you for pointing this out. It's not exactly obvious for (anyone?) to need to do all this, nor the location of where to find such settings, but voila! It's online and printing again. Thank you!!!
For others that need help on this, HP published details on how to set these on the printer here: https://support.hp.com/us-en/document/bpj02326 and you'll find subnet and gateway info for your new Orbi in the Internet Setup tab using your browser to manage your network (http://orbilogin.com/index.htm).
- FURRYe38Mar 16, 2018Guru - Experienced User
Glad it's working now. Thanks for providing the extra info.
Enjoy.