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Forum Discussion
Avohai
Mar 19, 2020Tutor
Huge WiFi speed drops with Orbi RBK53
Hi All, Since the past weeks I've noticed low WiFi performance of my devices (PC and Mac laptops, Iphones) of my Orbi RBS53 (Triband, router + two satellites). My configuration: ISP fiber 1Gbps-> O...
Avohai
Apr 04, 2020Tutor
Latest update: still unresolved.
Netgear customer support gave me some instructions that did not help at all. In the latest e-mail, they asked me to complain to my internet service provider to solve the problem with my Orbi. LOL...
This is the situation:
Laptop wired directly (ethernet cable) to the fiber company modem: 800 Mbps
Laptop wired directly to an ethernet port of the Orbi router which is wired to the fiber company modem: 720 Mbps (ok).
Laptop on 5G WiFi from the router one feet away from the router in the same room: 300 Mpbs (more than 50% drop).
Laptop on 5G WiFi 15 away from the router in the adjacent room (no other network device in the same room): 30 Mpbs (that is more than 10 times drop).
Yes, following Netgear's support, I have set a separate channel for the 2.4 and 5 GHz channels (not auto), enabled Beam Forming and Fast Roaming, etc.
I have had this Orbi for 3 months.
Not being able to return it any longer, it is going to the trash and I am going to look for another mesh router. Recommendations are welcome but Netgear never anymore.
Retired_Member
Apr 04, 2020
Avohai wrote:Latest update: still unresolved.
Netgear customer support gave me some instructions that did not help at all. In the latest e-mail, they asked me to complain to my internet service provider to solve the problem with my Orbi. LOL...
This is the situation:
Laptop wired directly (ethernet cable) to the fiber company modem: 800 Mbps
Laptop wired directly to an ethernet port of the Orbi router which is wired to the fiber company modem: 720 Mbps (ok).
Laptop on 5G WiFi from the router one feet away from the router in the same room: 300 Mpbs (more than 50% drop).
Laptop on 5G WiFi 15 away from the router in the adjacent room (no other network device in the same room): 30 Mpbs (that is more than 10 times drop).
Yes, following Netgear's support, I have set a separate channel for the 2.4 and 5 GHz channels (not auto), enabled Beam Forming and Fast Roaming, etc.
I have had this Orbi for 3 months.
Not being able to return it any longer, it is going to the trash and I am going to look for another mesh router. Recommendations are welcome but Netgear never anymore.
unless you've addressed your firmware...your answer is here Message 8 of 16
- AvohaiApr 04, 2020TutorThanks but I am using the one Netgear instructed me to download and use. The previous version would not recognize my satellites connected to the router via ethernet. Is there a good firmware version out?
- Retired_MemberApr 04, 2020
Avohai wrote:
Thanks but I am using the one Netgear instructed me to download and use.
Bad advice
The previous version would not recognize my satellites connected to the router via ethernet. Is there a good firmware version out?V2.3.5.30