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HSGehlar's avatar
HSGehlar
Aspirant
Dec 18, 2020

I Cannot remotely access Apple Home Devices and my Q-See Cameras

I have RBR50 AC3000 Tri-band router, recently updated to firmware V2.5.2.4 and enabled Security. Now I cannot remotely access my Apple Home devices and Q-See camares. When I'm home they all works fine. I rebboted/reset everthing, that did not help. Any idea? You help is appriciated.

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    HSGehlar wrote:

    I have RBR50 AC3000 Tri-band router, recently updated to firmware V2.5.2.4 and enabled Security. Now I cannot remotely access my Apple Home devices and Q-See camaras. When I'm home they all work fine. I rebooted/reset everthing, that did not help. Any idea? You help is appriciated.


    Since Armor has been activated on the Orbi, this is a question that might get a more informed response if posted in the Armor community forum: https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

    People who watch that forum have (most likely) activated Armor and had some experience with it.  The people who seem to watch the "original Orbi" forum (here) tend not to use Armor.  For example, when I saw, "One year FREE, then a FEE", I said, "No thanks. Have a nice day."

    • HSGehlar's avatar
      HSGehlar
      Aspirant

      Thank you for response. I will this on Armor community.