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Forum Discussion
ByronG
Aug 16, 2017Aspirant
I can't connect to the satellite Orbi RBS50
I received an email to update firmware of Orbi RBS50 but I can't do that due to I can't find it. It doesn´t appear in the app (as satellite or device) or when I try to update manually, even I alread...
- Aug 26, 2017Finally I solved it, I just reset router and satellite, but the key was that you'll have to press reset button during 30 seconds in every device.
Regards,
JudeMills
Aug 25, 2017Tutor
Well got one question I had answered - From above, I had updated manually the firmware on my two RBS50 Satellites to the newest version V1.12.0.18 and after a 100% successful upload the manual update program crashed and never confirmed connectivity to the Satellites, and worse, could not get the Satellites to sync with the RBR50 Orbi Router. I did NOT update the firmware on the router fearing total loss of the internet. I could not find an answer anywhere on whether Satellites and Router HAD to be running the same firmware in order to communicate. Well, overnight the RBR50 Router automatically updated itself to the newest version firmware and good news, the Satellites are now synced to the router again and all seems fine with the connectivity. So all hardware DOES have to be running the same firmware in order to communicate.
ByronG
Aug 26, 2017Aspirant
Finally I solved it, I just reset router and satellite, but the key was that you'll have to press reset button during 30 seconds in every device.
Regards,
Regards,