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Forum Discussion
Sevo123
Apr 27, 2018Apprentice
**I found a Connection issue Resolution for wired backhaul !! **
Ok so Everytime my power would go out or and update happened/ or any way my orbi system would have to turn off my connection would just die with my rbk53 unit. Mainly because once I had my ethernet wi...
FURRYe38
May 21, 2018Guru - Experienced User
Any network LAN switches in between the router and satellite? If so, whats the Mfr and model# of these swithces?
DaveHamilton wrote:
I have an RBR50 and two RBS50 units. Tried this with one of the RBS50 units and once I plugged in Ethernet, it basically became unresponsive. Left it for 15 minutes with no change, so I unplugged. Within a minute or two everything came back up just fine.
I test lots of mesh here, most recently the eero and Velop tri-band. Neither of those has any issues using Ethernet backhaul in exactly the same locations/configuration.
I do have several dozen Sonos devices, but that hasn't been an issue with any other mesh.
DaveHamilton
May 22, 2018Guide
I have a TrendNet TEG-S16D in between, yes. Straight-ahead, "dumb" Gigabit switch. Passes STP no problem (given that all my Sonos stuff works just fine across it).
FURRYe38 wrote:
Any network LAN switches in between the router and satellite? If so, whats the Mfr and model# of these swithces?
DaveHamilton wrote:
I have an RBR50 and two RBS50 units. Tried this with one of the RBS50 units and once I plugged in Ethernet, it basically became unresponsive. Left it for 15 minutes with no change, so I unplugged. Within a minute or two everything came back up just fine.
I test lots of mesh here, most recently the eero and Velop tri-band. Neither of those has any issues using Ethernet backhaul in exactly the same locations/configuration.
I do have several dozen Sonos devices, but that hasn't been an issue with any other mesh.
- FURRYe38May 22, 2018Guru - Experienced User
I would do this, remove the switch or bypass the switch.
Do a factory reset on the router and 1 satellite. Set up from scratch, add 1 satellite first via wireless. Then connect this 1 satellite directly to the router and give 5 minutes. Look for the top LED to turn BLUE. Can you get to this stage?
DaveHamilton wrote:
I have a TrendNet TEG-S16D in between, yes. Straight-ahead, "dumb" Gigabit switch. Passes STP no problem (given that all my Sonos stuff works just fine across it).
FURRYe38 wrote:
Any network LAN switches in between the router and satellite? If so, whats the Mfr and model# of these swithces?
DaveHamilton wrote:
I have an RBR50 and two RBS50 units. Tried this with one of the RBS50 units and once I plugged in Ethernet, it basically became unresponsive. Left it for 15 minutes with no change, so I unplugged. Within a minute or two everything came back up just fine.
I test lots of mesh here, most recently the eero and Velop tri-band. Neither of those has any issues using Ethernet backhaul in exactly the same locations/configuration.
I do have several dozen Sonos devices, but that hasn't been an issue with any other mesh.
- DaveHamiltonMay 23, 2018Guide
I think the switch is a red herring here. I connected everything within a range that got at least moderate wireless backhaul. I left it that way for one day. Then I connected one of the satellites to Ethernet. Lights never changed. Twenty minutes later, the web interface showed it as Wired.
Waited a day, did the same thing with the other Satellite. That one fought it more. Went red. THings connected to it wouldn't talk over the internet. 30 minutes later and it all settled in.
I'm not sure what kind of loop-prevention tech Netgear is using for this (I didn't watch with Wireshark), but my guess is that it's not run-of-the-mill STP because STP on my Sonos system works great and instantly on this very same network.
I also know eero doesn't use STP because they don't do full blocking. They'll actually leave both routes open for possible backhaul fallback, and they do loop-prevention after that, at least as far as I'm told.
My guess is that Orbi is employing something attempting to be similar in functionality to what eero provides, but for some reason it's just really slow at adapting to any changes whereas I've not experienced that with eero.While I'm at it, Linksys's Velop (the other tri-band solution) also reacts nearly instantly to topology changes (like eero), but requires the one "main" unit to be online before anything else will work (like Orbi).
In comparison, the Orbi experience with Ethernet backhaul still feels like a "bolt on" and not a fundamental change to the core. I could very well be completely wrong about this, of course. But remember, Orbi was not built with Ethernet backhaul in mind initially and was added after-the-fact due to customer requests.
One thing is for certain: regardless of whether or not Orbi is using Ethernet backhaul, that 4x4 radio is (currently) never used for front-haul traffic. So even though Orbi is a tri-band solution from a hardware standpoint, it's not quite the same as Velop or eero in that regard. Both of those do open up all 3 bands for front-haul traffic. That said, Orbi's 4x4 backhaul often blows away the 2x2 backhaul from other vendors when used in longer-distance scenarios... it's all a balance. There is no perfect solution.
And I'm meandering off-topic, so I'll stop! ;)FURRYe38 wrote:
I would do this, remove the switch or bypass the switch.
Do a factory reset on the router and 1 satellite. Set up from scratch, add 1 satellite first via wireless. Then connect this 1 satellite directly to the router and give 5 minutes. Look for the top LED to turn BLUE. Can you get to this stage?
- FURRYe38May 23, 2018Guru - Experienced User
The reason for asking about the use of switches is that we've seen odd issues with some of them in the mix. Mainly managed switches are at odds with the Orbi system. Non managed should work with out issues. I have two in the middle of my router and satellite. Zero issues.
Have you connected the satellites directly to the router, bypassing any switches, to see how they connect? Should work well in this configuration.
Also besure to power cycle any swtiches so that there MAC address tables are cleared as well.
I would also turn OFF ALL Sonos devices as well. Seen others having problems with these as well. Try the system with out them.