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I have 1 RBR50 router and 1 RBS50 satellite losing connection to router
Since this morning I have been having to power cycle the orbi every hour or two because it loses connection to the router. Ran firmware updates and the router has been consistently solid. I have re...
ATT Fiber ARRIS BGW210-700
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
I will check these options out. We have been using this system as is for two years without a problem and we did have a ATT Router/Modem replacement maybe two months ago. Again without a hitch until yesterday. Is it common to work for a while and then crater or was there perhaps an update on their side that I don't see that would cause this behavior?
Thanks'
- Having 2 routers in the network can cause many intermittent and unpredictable issues.
Is also wifi enabled on the ISP router? If yes then that also might cause interference and speed issues, among other things!Hello gvarsity,
Welcome to the NETGEAR Community!
ekhalil is correct.
The best practice is to only have one router in the network responsible for routing protocols and the other responsible for extending the network. Going forward it will be best to keep your Orbi in AP mode.
Best,
Kevin
Community Team
