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Forum Discussion
shashinka
Apr 16, 2021Aspirant
i have a device being blocked but not in my device listing
i have the orbi RBR40 wireless mesh router and app. I have a device being blocked. its not in my device list... when i open a page it says blocked..
- May 11, 2021
i had to go into the web version of the controls to find it. The iiphone app didn't have the device listed.
CrimpOn
Apr 21, 2021Guru - Experienced User
shashinka wrote:i have the orbi RBR40 wireless mesh router and app. I have a device being blocked. its not in my device list... when i open a page it says blocked..
It would help to know which "page" says the device is blocked. (The Orbi web interface Attached Devices page, or on the Advanced Tab, Security->Access Control)
Is Access Control "on" or "off"?
- shashinkaApr 22, 2021AspirantIt’s the actual device being blocked that has that message whenever I try to go to a website
- CrimpOnApr 22, 2021Guru - Experienced User
shashinka wrote:
It’s the actual device being blocked that has that message whenever I try to go to a websiteHow is this Orbi being managed? (web interface or Orbi "app")
My first step would be to open a web browser to http://orbilogin.net, login with the web credentials ("admin" and the administrative password) and open Attached Devices. If this page has a notice at the top "Access Control Turned On", I would navigate to the Advanced Tab, Security, Access Control and set access control to off. (I believe the router will restart.)
- shashinkaMay 11, 2021Aspirant
i had to go into the web version of the controls to find it. The iiphone app didn't have the device listed.