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Forum Discussion
I have a recently purchased new Orbi RBR50 w/2 satellites. Each time I update Mac IOS I can't login.
I know this is like saying, "would you like an hour long enema?", but.... Netgear provides 90 days of telephone support with a new purchase. On the page where the product is registered, there is a link to support. We recently had a customer rave about how wonderful the telephone support was with his problem.
Is there an actual phone number to call to talk to a warm body? Enemas have never been one of my favorite experiences!!
I believe you start with this page: https://kb.netgear.com/26904/How-do-I-register-a-product-on-MyNETGEAR
The key is to look for the "Support" link before leaving the web page.
I am going to have to sign off and will check on further replies tomorrow.
Many thanks!!
I would wired connect a PC to the back of the RBR. Factory reset the RBR and walk thru the setup wizard at 192.168.1.1 or orbilogin.com.
Use Safari, or FireFox browsers to walk thru the setup wizard. Besure to write down all important information.
You'll be entering in a PW for the "admin" account is all. Don't use anything else during this process.
