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If you are having "dropouts" with 2.5.1.8 firmware please read
I recently upgraded to firmware 2.5.1.8 to attempt to fix another problem I was having, but ever since I've noticed that the router seems to lose it's connection multiple times per day. As one other ...
Love OP's post. For me I am seeing the following issues:
1. I have a few IOT devices that seem to lost their Wifi connection since updating to this firmware. My Honeywell Thremostat and my Eufy Vaccum. Just randomly throughout the say these devices disconnect. I have two themostats and I notice the downstiars one seems to disconnect often but upstairs seems to stay connected just fine. To resolve the connectivity issue, I just have to reboot the router and all is well. Before this update....everything was peachy, no issues all was well.
2. Everyone once in a while, when my wife's iMAC boots using a schedule, the router stops passing traffic. I have to reboot to fix this. Doesn't happen often but has occured 4 times in the last 2 months.
3. So not sure how many other ppl use this feature but I use the traffic manager. Ever since the update, it has been straight up broken. The current usage doesn't show at all and the past months usage starts at 0 every day. Anything for the current month is not displaying anything.....just 0s.
4. I do believe I am seeing a DNS query issue but it is very sopradic and affects different devices. One day our Roku was unable to query anything. Another day I had an issue doing DNS lookups for customers I was working on; I work from home as a network guy. Every couple days, it just seems like I get to response for a webpage but if I refresh it loads - doesn't matter the website either.
I think I may downgrade, not liking having things randomly drop and odd DNS issues. Hope we get an update to fix. To the Poster saying you need to do a factory reset of the router to fix the issue; that is obsurd to do. The whole point of doing an upgrade for any platform is to gain usage of bug fixes, features, feature enhancements, etc. Can you imagine having to factory reset your phone everytime there was an update?
aaBaddayman, responses inline below for a couple of your questions.
Baddayman wrote:1. I have a few IOT devices that seem to lost their Wifi connection since updating to this firmware. My Honeywell Thremostat and my Eufy Vaccum. Just randomly throughout the say these devices disconnect. I have two themostats and I notice the downstiars one seems to disconnect often but upstairs seems to stay connected just fine. To resolve the connectivity issue, I just have to reboot the router and all is well. Before this update....everything was peachy, no issues all was well.
If you can power-cycle these IoT devices, they should reconnect to the strongest WiFi signal. When the Orbi router and satellites are rebooted (power cycle, firmware update, software reboot, etc), the WiFi is turned on on the router first. Once the satellites receive their backhaul signal (even if wired backhaul), then the satellites will enable their WiFi. So this can cause IoT devices to bind to the router rather than to the stronger/closer WiFi of a satellite, if your satellites are closer to the IoT device. Unfortunately there is no way to prevent this race condition, so the only workaround is to reboot the IoT device to have it search again for the strongest signal.
Baddayman wrote:3. So not sure how many other ppl use this feature but I use the traffic manager. Ever since the update, it has been straight up broken. The current usage doesn't show at all and the past months usage starts at 0 every day. Anything for the current month is not displaying anything.....just 0s.
Others have reported this same issue. It happens only when Daylight Savings Time is enabled and your timezone is using DST. The workaround for now is to go to Advanced -> Administration -> NTP Settings and uncheck the "Automatically adjust for daylight savings time" and click "Apply". There are open tickets with Netgear for this issue and it would require a fix in the firmware.
It seems odd to me that in AP mode the Orbi needs to have DNS values set. Maybe it needs that so it can call home - who knows? If it works - how can I argue that. Great tip - 1000 kudos :)
AP mode has the ability to use static or dynamic acquired DNS.
theoak wrote:It seems odd to me that in AP mode the Orbi needs to have DNS values set. Maybe it needs that so it can call home - who knows? If it works - how can I argue that. Great tip - 1000 kudos :)
- Believe it or not, disabling NTP for daylight savings actually fixed the issues with my iot devices connecting to Wi-Fi. They aren't anymore and for the DNS issues I was seeing, I don't think I've noticed it today either. I'll post again in a few days to see if it still happens
Interesting. Did you start noticing problems when DTS started on 3/1?
Since downgrading from 2.5.1.8 only one DNS failure and that was at only one of my test sites, which seems to indicate a problem with that site.
