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Forum Discussion
DougB628
Jan 17, 2019Apprentice
Inconsistencies in Orbi Attached Devices Page
The Attached Devices page has inconsistencies in the "Connected Orbi" column. I've included a screen shot with the inconsistencies circled.
In particular, I'm wondering why in some cases it sho...
ekhalil
Jan 17, 2019Master
1. In the screen shot that you provided I can't see any device connected to "1st Satellite". Are the devices shown as connected to "Orbi Satellite" connected to "1st Satellite"? Do you ever see "1st Satellite" in the list?
2. Please provide us with some information about your setup: Is Orbi in Router or AP Mode? Is the ISP modem only a modem or does it have any routing functionality?
- DougB628Jan 18, 2019Apprentice
On the router's Attached Devices page, only two devices show as being connected to 2nd Satellite, and both are visible in the screen shot. 1st Satellite never shows in the list, and the devices that show as connected to "Orbi Satellite" are actually split across both satellites.
At the moment, the router shows 39 devices on its Attached Devices page, 1st Satellite shows 14 devices, and 2nd Satellite shows 11 devices. The router says there are 16 devices connected to Orbi Router. 16+14+11 = 41.
I've also seen devices that show as connected to Orbi Router also show as being connected to one of the satellites. Right now my daughter's phone shows on the router's attached devices as connected to Orbi Router, but it also shows on 2nd Satellite's connected devices page.
My Orbi Router is in Router mode, and my modem is an Arris cable modem that is only a modem. It has no routing capability.
- ekhalilJan 18, 2019Master
DougB628 wrote:
On the router's Attached Devices page, only two devices show as being connected to 2nd Satellite, and both are visible in the screen shot. 1st Satellite never shows in the list, and the devices that show as connected to "Orbi Satellite" are actually split across both satellites.
At the moment, the router shows 39 devices on its Attached Devices page, 1st Satellite shows 14 devices, and 2nd Satellite shows 11 devices. The router says there are 16 devices connected to Orbi Router. 16+14+11 = 41.
I've also seen devices that show as connected to Orbi Router also show as being connected to one of the satellites. Right now my daughter's phone shows on the router's attached devices as connected to Orbi Router, but it also shows on 2nd Satellite's connected devices page.
My Orbi Router is in Router mode, and my modem is an Arris cable modem that is only a modem. It has no routing capability.
- For testing purposes, can you please change the satellite names to something simpler with no spaces in between.
- Can you please also test to add IP reservations for the satellites in >> ADVANCED >> Setp >> LAN Setup.
- DougB628Jan 18, 2019Apprentice
I have now renamed them to Sat1 and Sat2. I already had DHCP reservations in place for both satellites.
Attached devices list on router shows:
Router: 16 devices
Sat1: 7 devices
Sat2: 6 devices
Orbi Satellite: 6 devices (still seeing this even after renaming them - I definitely only have 2 satellites)
Total: 35 devices
Sat 1 Connected devices list shows: 14 devices
Sat 2 Connected devices list shows: 6 devices
Router count from about:16 devices
Total: 36 devices
I'm going to have to start doing this by saving the pages at the same time, as it is certainly possible that some devices might be shifting while I'm checking the counts. I did not refresh the pages, but they might refresh on their own.
I'm going to do some more in-depth analysis to identify the specific devices that are showing as connected to the router on the router, but also show as connected to a satellite.