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Forum Discussion
Inconsistency with Orbi Speed
Hi I've recently bought the twin Orbi router system and I have mixed feelings about it. I have seen the fastest speed I've ever experienced using it purely by speed testing it on my iPhone 7 i.e. 3...
Hi Darrren .. I generally am only on wireless so that's why I bought such an expensive router thinking that it would deliver consistency ?! I can check connected directly to the router but this is not going to reflect how I will be using the router. Can you confirm what you mean by check the modem ?
Hi Johnny,
Can you try the speed test from a laptop instead of a phone? If so, you can use an Ethernet cable to connect the laptop directly to the Router via one of the Ethernet ports in the back (use the Router, not the Satelittes). Also I would try other devices via Wireless as well if you can (like the laptop via wireless and any other device you might have).
The results of this will reveal several things and help narrow down the problem:
1) If it is inconsistent even with a wired connected via a laptop, we eliminate wireless as the issue. Then it might be the router or it could just be your service provider having inconsistencies.
2) If another device has fast speeds via wireless and they are consistent, then the issue is specifc to your one iphone, and we can focus on troubleshooting that
Regards,
Gilles