NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sandy641
Oct 05, 2020Tutor
installation of satelite
I bought a RBR40. I bought a RBS40v to extend the signal. After I get to the QR code, it tells me to re-boot the modem. I cant install it completely. It says to go to settings / wifi / and log in...
sandy641
Oct 05, 2020Tutor
Thanks for the fast reply.
The ORBI router seems to be working fine (an EBAY purchase). It has been working for a few weeks now.
The ORBI satelite is refurbished from Amazon. I bought it as an extender and it arrived yesterday.
My app has lost the satelite but it was listed after several attempts previously
I went on the Netgear website and registered the satelite.
Just a minute ago, it found one of one satelites and brought me back to a detecting satelite screen and it cant find the satelite. But, the satelite is back on the dashboard of the app.
I think the color is magenta (looks blue to me) and it is very close to the router (about 2 feet away).
It should be on ORBI mode.
What am I doing wrong?
sandy641
Oct 05, 2020Tutor
And,
the ORBI satelite tells me that it is ready for set up.
But, when I go to the app, none of the choices find the satelite and link it to the router.
My WIFI shows a Netgear signal but both passwords on the ORBI dont satisfy the app so it might be a neighbor's device.
- FURRYe38Oct 05, 2020Guru - Experienced User
Can you set the RBR and RBS using a wired PC and web browser pointed at orbilogin.net or 192.168.1.1?
- sandy641Oct 05, 2020Tutor
I'm not sure how to do that.
I have a MAC and an iPhone.
When the app on my shows the satelite, the details do seem to indicate that it has recognized the satelite but it says clearly that the device is not connected. How do I make this connection?
- CrimpOnOct 05, 2020Guru - Experienced User
sandy641 wrote:And,
the ORBI satelite tells me that it is ready for set up.
But, when I go to the app, none of the choices find the satelite and link it to the router.
My WIFI shows a Netgear signal but both passwords on the ORBI dont satisfy the app so it might be a neighbor's device.
One thing "special" about the RBS40V is that it supports two "modes": (a) extender mode which claims "works with ANY WiFi router from any manufacturer" and (b) Orbi mode, where it integrates into the Orbi system. If it is in extender mode, it will not be detected as an Orbi satellite.
I just recently purchased a new RBS40V from Amazon (model RBS40V-200NAS) and it came with instructions on how to switch from extender to Orbi mode (and back) by holding down some buttons. When I search the Installation Gide and the User Manual for the 'original' RBS40V, that information is NOT THERE. So, I guess there is some other method to determine which firmware is actually loaded on the RBS40V.
Maybe it would be more efficient to post in the Netgear forum specifically for the RBS40V. Maybe someone there will know what to do:
https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice- sandy641Oct 05, 2020Tutor
Yes
I followed the directions and changed it to ORBI mode by holding the SYNC but and then powering on until the lights become stable.
When I start progressing, the app tells me to re-boot the modem and then nothing happens,... no connection.