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Forum Discussion
Solved
Installation
Hello I purchased a used orbi rbk 50 on amazon..the previous owner never gave me his network name or password, everytime I try to install and connect it asks mentors connect to the network however I d...
Not sure that I get this bit:
Hsilva92 wrote:
....everytime I try to install and connect it asks mentors connect to the network however I do not have the password to his network..You do not need to go through all that registering process if you simply want to set up the Orbi on your own network.
To remove any settings for network name or password for the previous owner's wifi, you just need to factory reset the device and go through the setup process described in the documentation. The reset will put everything back to the defaults that are on the label on the bottom.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
The easiest way to set this up is probably to use the web browser, as described in the Quick Start Guide.
When the thing is working, you might get help with registering it to your account from one of the Netgear team here.
Not sure that I get this bit:
Hsilva92 wrote:
....everytime I try to install and connect it asks mentors connect to the network however I do not have the password to his network..
You do not need to go through all that registering process if you simply want to set up the Orbi on your own network.
To remove any settings for network name or password for the previous owner's wifi, you just need to factory reset the device and go through the setup process described in the documentation. The reset will put everything back to the defaults that are on the label on the bottom.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
The easiest way to set this up is probably to use the web browser, as described in the Quick Start Guide.
When the thing is working, you might get help with registering it to your account from one of the Netgear team here.
- Ok Thanks much i will factory reset it now and update you guys when it's working thanks alot