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Forum Discussion
dan_123
Aug 28, 2018Tutor
Installed Orbi and data usage quadrupled!
I purchased and installed an RBR50 AC5000 with a Satellite RBS50 on July 5. It worked great. I had much more coverage for our house/property and all our devices were able to connect from everywhere a...
naseerkhan
Aug 29, 2018Guide
Have you tried to use the XFi app. It requires a lot of setup since you have identify all or most of the devices that are using your Xfinity connection. It works for wired and wireless connections, although they imply only wireless. But since I've assigned all my devices, I can tell that my security cams take up about 47% of my total bandwidth, one daughter about 10%, son about 15%, my own usage about 12%, and all others the remainder. I did go over my cap for couple months, and monitor this closely. There's supposedly an unlimited option from Comcast for $50 a month, but that's not the solution you should seek, IMHO.
Are you sure you weren't hacked in the sense that someone is camping on your network, downloading stuff by being in the vicinity? Or like others pointed out, some new device going crazy with erroneous usage. I don't think Wi-Fi calling can be that much... but maybe something that's trying to cache the internet by predicting your needs? What about web browsers left open with YouTube running on automatic play next?
I was just about to consider Circle so that gives me pause if it creates traffic on it's own...
dan_123
Aug 29, 2018Tutor
I've now turned off wifi calling on all our iphones and disabled Circle (I didn't find the free version to be that useful anyway). I don't have an Xfinity branded modem (I hate paying the monthly rental fees) so I don't think the XFi app will work for me given I'm not using one of their gateway routers. I don't have any security cameras running either. I've got my network locked down pretty well, and I don't suspect outsiders (the one thing I liked about Circle is it notified me of every new device as it connected to the network. I knew them all). Maybe this month was a complete fluke, but I find that hard to believe. I guess I'll try flashing my old router with a firmware that allows for device usage monitoring and swap out my Orbi for a month. That should tell me if it was any one device. If usage goes back to normal, I suppose that points back to the Orbi itself as the culprit...