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Forum Discussion
Installed Orbi and data usage quadrupled!
I purchased and installed an RBR50 AC5000 with a Satellite RBS50 on July 5. It worked great. I had much more coverage for our house/property and all our devices were able to connect from everywhere a...
Did you guys ever find a solution to this or identify the issue?
I picked up the Orbi system on Black Friday, and for the first time ever hit data caps in both December and January. The Orbi app shows consistent 20GB+ usage a day - there are only two adults living in my house, and we both work during the day. We use internet quite a bit and we stream Netflix and whatnot in the evenings, but not nearly 20GB worth a day. Really wish Orbi gave the option to see by-device usage versus overall usage so I could do some basic troubleshooting. As it is, I'm probably just going to return this system and shoot for Google if no one has identified a cause/fix.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has the system been factory reset and setup from scratch by chance?
Whats connected to the system?
Is Guest Network enabled?
Zaggles wrote:
Did you guys ever find a solution to this or identify the issue?
I picked up the Orbi system on Black Friday, and for the first time ever hit data caps in both December and January. The Orbi app shows consistent 20GB+ usage a day - there are only two adults living in my house, and we both work during the day. We use internet quite a bit and we stream Netflix and whatnot in the evenings, but not nearly 20GB worth a day. Really wish Orbi gave the option to see by-device usage versus overall usage so I could do some basic troubleshooting. As it is, I'm probably just going to return this system and shoot for Google if no one has identified a cause/fix.
I am having this exact same issue.
Anyone know of a way to check what is causing this data usage? I'm at 1.2TB in 4 weeks, up from 300GB last month. Nothing new added, current firmware etc.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Has the system been factory reset and setup from scratch by chance?
Whats connected to the system?
Is Guest Network enabled?
josepie wrote:
I am having this exact same issue.
Anyone know of a way to check what is causing this data usage? I'm at 1.2TB in 4 weeks, up from 300GB last month. Nothing new added, current firmware etc.
Hi Furrye38, thanks for the response. But I do not think this is a FW issue or similar.
I guess it was answered in a different thread. There is no fix for this. Netgear do not acknowledge the issue of not being able to see what is using bandwidth, which device specifically. Seems a lot of people are complaining about this issue. Some suspect its partially related to Comcast.
josepie wrote:
I am having this exact same issue.
Anyone know of a way to check what is causing this data usage? I'm at 1.2TB in 4 weeks, up from 300GB last month. Nothing new added, current firmware etc.