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Forum Discussion
Installed Orbi and data usage quadrupled!
I purchased and installed an RBR50 AC5000 with a Satellite RBS50 on July 5. It worked great. I had much more coverage for our house/property and all our devices were able to connect from everywhere a...
It would be nice if the users who have posted about data usage give feedback on the questions presented and if a factory reset helped or not. Also there is new FW out as well since they posted.
This issue only seems to be effecting a few users. Maybe those who have not seen this data usage on there Orbi's chime in as well.
I'll bite!
What I did to fix mine is return the Orbi. Get a new one.
Then, did some research... found out that the Nividia Shield I have was using some of the data that caused me to go over. Not too much but in combination with all the other streaming devices it adds up.
The changes I made are the following:
1. Ditch the Nvidia shield. (going to add back in April to test data usage)
2. Stop my sons xbox one from auto updating. (Auto updating games non stop kills data, he now does it manually prior to playing).
3. Switch Netflix from auto streaming 4K (this is the real issue and I tested this by doing one at a time). This requires logging into your Netflix account via web, making the changes. I switched mine to 720, dont really notice the difference.
These changes switched my data usage from 1.3TB to under 1TB (about 800GB).
Hope this helps.
What FW version are you using?
So you did exchange the 1st Orbi for another Orbi system?
Have you done any kind of reset since the new system went online?
Thank for this information. Seemed like there was some other items that were causing some data usage. Ya, not a fan of the auto update or stream anything. I swear the entire industry wants on connected ALL the time. :smileyfrustrated:
Thanks for responding.
josepie wrote:
I'll bite!
What I did to fix mine is return the Orbi. Get a new one.
Then, did some research... found out that the Nividia Shield I have was using some of the data that caused me to go over. Not too much but in combination with all the other streaming devices it adds up.
The changes I made are the following:
1. Ditch the Nvidia shield. (going to add back in April to test data usage)
2. Stop my sons xbox one from auto updating. (Auto updating games non stop kills data, he now does it manually prior to playing).
3. Switch Netflix from auto streaming 4K (this is the real issue and I tested this by doing one at a time). This requires logging into your Netflix account via web, making the changes. I switched mine to 720, dont really notice the difference.
These changes switched my data usage from 1.3TB to under 1TB (about 800GB).
Hope this helps.
Honestly, I was so frustrated that I tried to exchange the Orbi for a different brand @ Bestbuy. But they would only swap for the same.
Current FW is V2.2.1.210. Its set to auto update FW.
No resets - its working as expected.
As on other threads, this is partially the problem with this device and also with Comcast/ATT etc. 1TB of data is not a lot.
Another thing I did was test the data used by my Orbi and what Comcast stated I was using. Per the Orbi, I was using between 700-800GB. Per Comcast, I was using 1.3TB. The metrics they use to measuer, well who knows. Other threads on here about that. Its sad the internet companies are going this way.
Good luck.