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Forum Discussion
Installed Orbi and data usage quadrupled!
I purchased and installed an RBR50 AC5000 with a Satellite RBS50 on July 5. It worked great. I had much more coverage for our house/property and all our devices were able to connect from everywhere a...
I've seen other threads about this same issue. Variously, people have determined that things like iPhones determining the bandwidth was now sufficient to support VoIP calling, higher res Facetime/video streaming, infinite loops for checking for updates (both the Orbi itself, and also other devices on the network, malware, etc. It is sometimes the case that, on a busy network, switching to the Orbi has improved the throughput to individual devices such that they begin doing something they didn't used to do previously on the old router. The best way to check the true cause and source/destination of the increased usage would be to put a monitor between the modem and router (or connected to the router and setting one of the LAN ports to mirror all traffic, though that might not include the router's own traffic and only client devices' traffic). Alternatively, leaving the Orbi conneted with no client devices, checking usage, and then testing one device at a time to identify the cuprit.
Basically, several people on these forums have wrongly attributed increased usage to their Orbis when, in fact, it was another device whose behavior changed after switching to the Orbi, which they discovered after additional troubleshooting.
And yes, if the Orbi is on the lastest firmware version, but wrongly thinks it is running a previous version and is repeatedly downloading the current version and sucking up data, resetting it and manually reinstalling the firmware again may resolve that issue so that it correctly identifies which firmware version it's running and stops "updating" itself with the same version over and over.
randomousity wrote:
I've seen other threads about this same issue. Variously, people have determined that things like iPhones determining the bandwidth was now sufficient to support VoIP calling, higher res Facetime/video streaming, infinite loops for checking for updates (both the Orbi itself, and also other devices on the network, malware, etc. It is sometimes the case that, on a busy network, switching to the Orbi has improved the throughput to individual devices such that they begin doing something they didn't used to do previously on the old router. The best way to check the true cause and source/destination of the increased usage would be to put a monitor between the modem and router (or connected to the router and setting one of the LAN ports to mirror all traffic, though that might not include the router's own traffic and only client devices' traffic). Alternatively, leaving the Orbi conneted with no client devices, checking usage, and then testing one device at a time to identify the cuprit.
Basically, several people on these forums have wrongly attributed increased usage to their Orbis when, in fact, it was another device whose behavior changed after switching to the Orbi, which they discovered after additional troubleshooting.
And yes, if the Orbi is on the lastest firmware version, but wrongly thinks it is running a previous version and is repeatedly downloading the current version and sucking up data, resetting it and manually reinstalling the firmware again may resolve that issue so that it correctly identifies which firmware version it's running and stops "updating" itself with the same version over and over.
Hey our resident experts said install newest firmware and reset would fix this issue.