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Forum Discussion
Installing my Govee wireless system
I’m trying to set up my new Govee Wireless temperature humidity system in my home so I can monitor temperatures on my iPhone govee system does not work with the 5G connection how do I connect it to th...
Aredub wrote:
And just to be clear: The problem isn't between the Govee gateway and the router. It's that the Govee app will only allow the Govee gateway to connect to a phone or tablet that's on a 2.4 ghz band.
That's what I thought. It is a sure sign that Govee's engineers did a poor job when it designed its app.
Plenty of IoT makers realise that devices on 2.4 GHz and 5 GHz can be on the same network. That is what matters.
Yay, that worked. Here are the steps on my Orbi RBR50:
1) Log into orbilogin.com and go to Advanced/Advanced Wireless Settings
2) Under the heading Advanced Wireless Settings (5GHz 802.11a/n/ac) uncheck Enable SSID Broadcast
3) Tell my phone to forget the Orbi network and log in again
4) Follow the instructions Govee provided, using the Govee app.
5) Once the app says it has completed the process of connecting the controller and sensors to the network, re-enable the 5ghz SSID.
Thanks for all the help michaelkenward
michaelkenward wrote:
Aredub wrote:And just to be clear: The problem isn't between the Govee gateway and the router. It's that the Govee app will only allow the Govee gateway to connect to a phone or tablet that's on a 2.4 ghz band.
That's what I thought. It is a sure sign that Govee's engineers did a poor job when it designed its app.
Plenty of IoT makers realise that devices on 2.4 GHz and 5 GHz can be on the same network. That is what matters.
Aredub wrote:
Yay, that worked. Here are the steps on my Orbi RBR50:
1) Log into orbilogin.com and go to Advanced/Advanced Wireless Settings
2) Under the heading Advanced Wireless Settings (5GHz 802.11a/n/ac) uncheck Enable SSID Broadcast
3) Tell my phone to forget the Orbi network and log in again
4) Follow the instructions Govee provided, using the Govee app.
5) Once the app says it has completed the process of connecting the controller and sensors to the network, re-enable the 5ghz SSID.
Great feedback. Thanks for that.
Looks like Govee can go on the list of "sorted" IoT kit.
If you have any way of passing that back to Govee, it might help them to rescue other victims.
Thanks. I've passed it along to Govee and posted it as a review of Govee products on Amazon.
michaelkenward wrote:Great feedback. Thanks for that.
Looks like Govee can go on the list of "sorted" IoT kit.
If you have any way of passing that back to Govee, it might help them to rescue other victims.