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Forum Discussion
XenixJr
Dec 09, 2020Aspirant
Intermittent Internet connectivity outage with Orbi RBR50
Router Firmware Version : V2.5.2.4 2.4G ChannelAuto ( 13(P) + 9(S) ) 2.4G ModeUp to 400 Mbps 5G Channel36(P)+40+44+48 5G ModeUp to 866.7 Mbps As title, things has been working fine for mon...
FURRYe38
Dec 09, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
This happen with both wired and wireless devices?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Any Wifi Neighbors near by? If so, how many?
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a factory reset and setup from scratch been performed since last FW update?
There is more recent FW available that supersedes v4:
XenixJr
Dec 11, 2020Aspirant
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
>> Huawei EchoLife HG8045H
This happen with both wired and wireless devices?
>> I don't have any device connect by wire to confirm but will try to get one.
What is the size of your home? Sq Ft?
>> 700sft
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
>> Issue happened no matter I connect to the router or satellite. Anyway, they are less than 10 feet apart with a concrete wall between them.
Any Wifi Neighbors near by? If so, how many?
>> Plenty, over 10+
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...
>> Will give it a try.
Has a factory reset and setup from scratch been performed since last FW update?
>> No. Is it necessary ?
There is more recent FW available that supersedes v4:
https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/tr...
>> Let me give it a try as well.