NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mikey94025
Sep 25, 2016Hero
Intermittent internet connectivity outage with Orbi?
I just installed my new Orbi router yesterday, replacing a Nighthawk R8500. I believe that overall wireless coverage has improved, though top-end performance is not quite as high (measured via fast....
- Sep 29, 2016
I read in the other "Ring Door Bell" thread that a customer had better results after disabling "Enable Implicit BEAMFORMING". So I tried that just to see what happens. It's probably too early to tell yet, but my 2 Nest cameras have only disconnected once in the past 2 days and I think that's because there was a power outage at my house today (I wasn't home and both cameras went out at the same time, something the intermittent outages haven't done).
MeGrimlock
Feb 26, 2017Apprentice
I have been using the Netgear Orbi system for quite some time, and I absolutely love it. I was using a Linksys EA9500, and Linksys even sent me a Velop 3pk to try out to review, and I came back to the Orbi. The Orbi is simply the best whole home solution for fast, strong connections I've ever used. I have the two Orbi setup in my 4K sq ft home, one router and one satelite. I had been using a Ring Stick up Cam outside my front door and connectivity was never an issue with the Orbi, the issues I had with that camera were on the Ring side. I purchased the NEST outdoor cam and installed it yesterday, and while I love it much more than the Ring, I also noticed that the NEST cam would go offline about 4-5 times during the day. The camera is only about 15 feet line of sight away from the base router, outside above my front door, separated by drywall and some exteriror wood trim. I contacted NEST support and talked through it with them, even told them I use an Orbit system, and their only solution was to send me a new camera. I was doing some research online today and found this forum. I read through most of the posts, and I found that after I too disabled Beamforming on the Orbi, my NEST cam has not gone offline once since. So short term work around successfull. I also see that NetGear is aware of this issue, so i'll continue to monitor this forum for any future solutions in the firmware.
- Retired_MemberFeb 26, 2017
They took it back. Made an exception. I showed them all the issues the Netgear orbi was having (this forum, my ticket with support), and the manager approved it. Last time I took something I didn't have to talk to a manager, but this time it required it as the normal employee didn't want to do it. Either way, I got the credit, and now own the Eero system running. I already set it up and have no issues at all so far. It's fast everywhere in the house, and all my devices have a solid signal with no drops.