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Forum Discussion
Solved
Internet access from one device intermittently blocked.
I have an Orbi RBR50 with two RBS50 satelite devices all at firmware version V2.7.3.22. My webserver (Ubuntu Linux) has a wired connection to the RBR50 and the Orbi has a port forwarding rule to pas...
- Update for anyone with a similar problem who stumbles on this item. I noticed Internet access for my Web server was blocked again, so I disabled Armor and bingo access was restored. I then immediately re-enabled Armor and the the Web server still had access. Given the problem comes and goes at this point I cannot be sure if disabling Armor fixed it or not. That was about a week ago and (with Armor still enabled) I have not seen the problem since. To add perspective I was seeing the problem daily. So it does appear that switching Armor off and on has sorted the issue albeit I cannot be sure it was not a coincidence.
Interesting to note though I'd hitherto been seeing an occasional error message when using the Orbi App saying a random and somewhat unhelpful 'an error has occurred' this has also stopped happening. Coincidence, your guess is as good as mine but I'm thinking probably not.
Has a factory reset and setup from scratch been performed since last FW update?
This time, don't enable Armor or Circle.
I don't have Circle enabled to begin with.
I have not done a factory reset as yet. Before I do that I would like to understand why you are suggesting not reenabling Armor? Given that my Web server is exposed to the Internet disabling router level security is not something I'm comfortable with.
I have not done a factory reset as yet. Before I do that I would like to understand why you are suggesting not reenabling Armor? Given that my Web server is exposed to the Internet disabling router level security is not something I'm comfortable with.
Armor has presented some problems historcally. This would be a troubleshooting step only to see if the problem resolves with it fully disabled after a reset.
Your safe running with out it as there is a firewall running on the RBR.- I understand where you are coming from now, I will give it a go to point the finger to Armor or not. I actually like having Armor there as part of my multi layered approach to security.
- Update for anyone with a similar problem who stumbles on this item. I noticed Internet access for my Web server was blocked again, so I disabled Armor and bingo access was restored. I then immediately re-enabled Armor and the the Web server still had access. Given the problem comes and goes at this point I cannot be sure if disabling Armor fixed it or not. That was about a week ago and (with Armor still enabled) I have not seen the problem since. To add perspective I was seeing the problem daily. So it does appear that switching Armor off and on has sorted the issue albeit I cannot be sure it was not a coincidence.
Interesting to note though I'd hitherto been seeing an occasional error message when using the Orbi App saying a random and somewhat unhelpful 'an error has occurred' this has also stopped happening. Coincidence, your guess is as good as mine but I'm thinking probably not.
keithjnewman wrote:
Given that my Web server is exposed to the Internet disabling router level security is not something I'm comfortable with.Port 443 on the Ubuntu server is indeed exposed to the Internet, but:
- No other ports are exposed to the internet through the Orbi.
- Unbuntu has a robust firewall that can be set to reject connection attempts from both the local network and the internet (with exceptions for whatever local machines used to administer the Ubuntu server).
- One hopes this web server is configured to survive typical "attacks on web servers"
I agree with FURRYe38 that turning off Armor temporarily is a useful step toward diagnosing what is causing the server to go off-line. If the server continues to go off-line and then return when Armor is not running, then Armor would appear not to be causing it. If the problem disappears when Armor is disabled, then it might be time to post a big WTF??? message in the Armor forum.
