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Forum Discussion
bryanchuah17
Sep 01, 2020Tutor
Internet connection disconnect intermittently for sometimes
My internet connection disconnect intermittently sometimes. It disconnected for 3 sec and will automatically connect to the internet soon. May I know how to fix this problem as it already been a long...
FURRYe38
Sep 01, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
Has a factory reset and setup from scratch been performed since last FW update?