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Forum Discussion
Siberiantiger6
Jan 08, 2019Tutor
Internet connection disconnects at random times on all devices
I have had this router/device since mid december 2018. I have activated Disney Cirle (because i need it to control internet time for the kids)
Lately all my computers and phones and tablets suddenl...
Siberiantiger6
Jan 09, 2019Tutor
I was positive that this was solved, unil a few minutes ago. Every device lost the internet connection. Had to disable the Circle from my app and restart the Orbi router again. Amy suggestions?
ekhalil
Jan 09, 2019Master
Siberiantiger6 wrote:
I was positive that this was solved, unil a few minutes ago. Every device lost the internet connection. Had to disable the Circle from my app and restart the Orbi router again. Amy suggestions?
This can be caused by an issue in the Circle "plugin" in Orbi. Please try to disable Circle in the GUI (under Parental Control), uninstall Circle app in your phone, reboot Orbi, then enable back Circle in the GUI and start setting up Circle again on your phone.