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Forum Discussion
Solved
Internet Connection Issues
My Orbi is having internet connection issues after I changed cable modem and ISP. Connections are fine and I tried re-boot and re-install procedures with no luck. Any ideas?
Parknuthouse wrote:
My Orbi is having internet connection issues after I changed cable modem and ISP. Connections are fine and I tried re-boot and re-install procedures with no luck. Any ideas?
You have a new network.
Reset the Orbi to factory defaults and set it up from scratch.
It needs to forget any settings inherited from the old ISP and modem.
Parknuthouse wrote:
My Orbi is having internet connection issues after I changed cable modem and ISP. Connections are fine and I tried re-boot and re-install procedures with no luck. Any ideas?
You have a new network.
Reset the Orbi to factory defaults and set it up from scratch.
It needs to forget any settings inherited from the old ISP and modem.
- Resetting to factory settings and reconfiguring network per operating manual took care of the problem.
That's good. This is such a common issue that it deserves a reference in the manuals.