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Forum Discussion
nwong
Feb 26, 2020Aspirant
Internet disconnecting every 2 minutes
Just today, my internet has been disconnecting every 2 minutes on average. It disconnects for about 10-20 seconds and then reconnects back. I restarted my orbi router and satellites multiple times al...
nwong
Feb 27, 2020Aspirant
plemans wrote:Modem you're connected to?
Is the wifi dropping or are you just getting "internet not available" notice?
Is it happening on hardwired devices too?
And if its only to the wireless is it certain satellites that are dropping?
The modem is the one provided by my ISP
The wifi just goes offline for a couple seconds
Happens to all devices (wired and non wired)
CrimpOn
Feb 27, 2020Guru - Experienced User
Questions on this forum are usually pretty specific for a reason. Knowing the brand and model of modem allows people to determine if it is a "modem", a "router/modem", or a "modem/router/wifi" box.
How the internet failure is detected is also key. i.e. the specific error message being displayed? any "colors" showing up on the Orbi?
So, "WiFI goes off" is not consistent with "happens to all devices (wired and non wired)"
Are you managing the Orbi using the web interface (web browser) or using the Orbi "app"?