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Forum Discussion
IppyD
Apr 25, 2018Aspirant
Internet disconnections
Have had this system working flawless for 3 months, then disconnections to the internet happens; they are currently attached to a TP-Link 7650. Modem will be operational - no error logs, all light...
FURRYe38
Apr 25, 2018Guru - Experienced User
Please try a factory reset of the Orbi router and walk thru the set up wizard with the ISP modem.
IppyD
Apr 27, 2018Aspirant
So I did a factory reset of the orbi and reconnected to the modem; first disconnection since then.
Everything was the same as mentioned before, but this time, I did go into the advanced tab and went and did a QoS test during this disconnection - and it worked. The router reports that I'm getting my full bandwidth (150/15) but for whatever reason, no devices are getting internet access on WLAN.
Any other suggestions?